Terms & Privacy Policy

It is Jackie North’s policy to respect your privacy regarding any information we may collect from you or which you may provide to us, in the circumstances set out below. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”).

We will only collect and use your Personal Data where:

• We have lawful grounds to do so, including to comply with our legal obligations;
• We are performing a contract with you for our services; and
• We have legitimate interests in using your Personal Data and your interests and fundamental 
rights do not override those interests.

For the purposes of the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”), we, Jackie North, are the “data controller”. If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.

This policy is effective as of May 25, 2018. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

1. Personal Data we collect via our website jackienorth.com (the “Website”) 


Personal Data that you provide to us 
We only collect Personal Data where you choose to interact with us on the Website in the following ways:

Activity - Types of Personal Data Collected

When you sign-up to receive free content, including eBooks, videos and offers, we collect your:

• Email address
• First name

When you purchase a book directly from us, we collect your:

• Name
• Email address
• Any Personal Data which you 
provide to us in the free text box 
of the form
• Payment method choice (payment 
details are held by our payment processor, not us)

When you complete the media enquiries form, we collect your:

• Name
• Email address
• Any Personal Data which you 
provide to us in the free text box of the form

Data that we collect automatically

We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data.

We may also collect data automatically through our use of cookies on the Website. Please see our cookie policy to find out about the types of cookies we set and why, and how you can adjust your settings to disable cookies.

2. Use of your Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:

• Process and manage your use of our website;
• Respond to your questions, comments and requests;
• Where you have opted-in to receive marketing from us, deliver communications that are 
relevant to your preferences / may be of interest to you;
• Improve our services and Website through analysis of information.

3. Sharing of your Personal Data

We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.

4. Keeping your Personal Data secure

We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR, to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

5. Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.

6. Children

This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 15 years old. If you are under the age of 15, please do not provide us with any of your Personal Data, including your email address.

7. Access and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email jackie@jackienorth.com or via our postal address:

• See what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;
• Ask us to change/correct your Personal Data;
• Ask us to delete your Personal Data;
• Object to the processing of your Personal Data;
  Ask us to restrict the processing of your Personal Data;
• Withdraw any consents you have given us to the processing of your Personal Data; and
• Express any concerns you have about third parties’ use of your Personal Data.


8. Change of purpose 


We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

9. Contact Us 


Our full details are: Jackie North
Email for Privacy Questions: jackie@jackienorth.com
Postal Address: [YOUR POSTAL ADDRESS]

Jackie North has created this privacy policy due to GDPR (General Data Protection Regulation) which takes effect for citizens in the EU on May 25, 2018. But we want all site visitors to know that we take their privacy seriously.

Who We Are:
I am Jackie North, author and owner of Jackie North Books. I own and manage this website as well as the newsletter listed below. You can contact me with any concerns at jackie@jackienorth.com

Sites Affected by This Policy
jackienorth.com – Includes a blog subscription option
Notes from Jackie North newsletter – MailChimp’s sign-up form installed on site (view MailChimp’s privacy policy)

Data Collection – Website
Non-personally identifying information such as browser type, referring site, date and time of visit may be collected for the purpose of understanding how visitors use the site. This information is not released or shared with anyone not associated with Jackie North or its contractors.

Personally identifying information such as IP address, name, email address, website address, are collected for users who choose to leave comments on posts or who useJackie North’s contact form. Email addresses will not be posted, only name and website address if the user chooses to share it. This information is used by WordPress to send further comments/responses to users who choose to receive them or by Jackie North for the sole purpose of communicating with website visitors. This information will not be disclosed to anyone outside of Jackie North’s books and it’s contractors except in response to a court order or governmental request.

At times, similar data may be collected on other forms for giveaways, book orders, opinion polls, etc. We will not ask for any data than is not necessary and relevant for the purpose stated on the form.

Held on file with WordPress: name and email address of anyone who signs up to receive updates when something is added to the website. Users may unsubscribe from these updates at any time.

Cookies: Jackie North uses cookies to help identify and track visitors and their usage of Jackie North’s  website. Visitors who do not wish to have cookies placed on their computers may set their browsers to refuse cookies with the caveat that some site features may not function properly.

Data Collection – Notes from Jackie North’s Newsletter
This newsletter is sent through MailChimp and subscribers names, email address, IP address, time zone, time of sign up, and possibly the reason/method for signing up (website sign up, Instafreebie sign up, other promotion etc) are stored at MailChimp’s website. See MailChimp’s privacy policy here. Jackie North uses this information for sending newsletters to subscribers, and it will not be shared with anyone outside Jackie North’s books and it’s contractors.

In the footer of every newsletter, you will find an unsubscribe link. You may use it to unsubscribe from the newsletter at any time. This does not delete your personal data from MailChimp or Jackie North’s records. To have your data deleted, you must contact me: jackie@jackienorth.com

Your Rights Based on GDPR
You have the right to access your personal data and to know how we use it.

You have the right to request that we update or correct your personal data.

You have the right to be forgotten. In other words, you may request that we will delete your personal data.

Contact

All queries and requests relating to your personal data can be directed to Jackie North via email: jackie@jackienorth.com